Salem Ghosts: Ghost Tours & Haunted Pub Crawls is a seasonal haunted attraction in Salem, MA. Directory listing: 4.8★ from 2,318 ratings. Phone: (978) 219-2380. Official website: salemghosts.com/?utm_medium=organic&utm_source=google&utm_campaign=gmb_salem.

About
Experience the most haunted city in America. Join us for an unforgettable night of hauntings and ghosts down the hallowed streets of Salem...— Official site, salemghosts.com/?utm_medium=organic&utm_source=google&utm_campaign=gmb_salem
Tickets & hours
- Notes From Pages: [{'text': 'Please contact us directly for pricing and availability.', 'source': 'https://salemghosts.com/faq-ghost-tours/'}, {'text': 'There is a $10 per order (not person) rebooking fee for each schedule change.', 'source': 'https://salemghosts.com/faq-ghost-tours/'}]
- Source: https://salemghosts.com/faq-ghost-tours/
- Parking: parking and meeting place?
- Accessibility: wheelchair / stroller friendly?
What to expect (from guest feedback)
Based on 500 reviews we analyzed (Google listing total 2,318); highlighting last-season themes (38 recent / 462 older). Source mix: google 500. Synthesized from reviews — not republished Google or other platform text.
Recent-season takeaway
From the last haunt season through now (38 of 500 analyzed reviews), last-season praise still clusters around return tradition / recommend and worth the ticket. Recent friction themes lean toward parking & ops friction and price / value complaints. Counts are theme mentions we classified — not republished guest wording.
Overall pattern
Across the full sample, guests most often celebrate return tradition / recommend, worth the ticket, immersion & atmosphere. The most common complaint clusters are price / value complaints, parking & ops friction, not scary enough. Use the tips below for planning; scoreboard bars remain secondary sort signals.
People loved
Repeat visits and strong recommend language are common — many treat it as a yearly Atlanta-area ritual.
sources: google:115
A solid share of reviewers say the night feels worth the ticket when both houses and midway are factored in.
sources: google:24
Atmosphere and immersion are recurring praise points — guests feel dropped into a crafted world.
sources: google:7
Some families report an enjoyable night together, though intensity varies by age and house.
- Kids & age fit (37) — Age fit for kids is debated — some families enjoy it; others say leave younger kids home.
sources: google:5
Common complaints
Some guests feel ticket or add-on pricing outpaces what they got, especially after long waits.
sources: google:5
Parking logistics and occasional ops/customer-service snags show up in lower-rated nights.
- Ticket support / wrong-night issues (6) — Wrong-date tickets and refund/support friction appear in a small set of complaints.
- Off-site / lot parking logistics (3) — Parking across the street / nearby lots is a recurring logistics note — usually free but can confuse first-timers.
sources: google:4
A minority say the scare payoff felt mild or jump-scare heavy relative to hype and price.
sources: google:2
Specific things guests keep mentioning
- Kids & age fit (37 · sometimes) — Age fit for kids is debated — some families enjoy it; others say leave younger kids home.
- Photos / midway photo ops (33 · sometimes) — Photo opportunities on the midway (not inside the haunts) come up as part of the night out.
- Weekend vs weekday crowds (13 · occasionally) — Friday/Saturday crowds and waits are contrasted with quieter weeknights in planning advice.
- Ticket support / wrong-night issues (6 · occasionally) — Wrong-date tickets and refund/support friction appear in a small set of complaints.
Tips from guest patterns
Actionable planning notes supported by multiple mentions. Confidence is mention-volume only — not a guarantee.
- Save photos for the midway — inside-haunt photo bans are part of the guest ruleset people mention.
- Check the minimum age and your kids' scare tolerance — family fit feedback splits by age.
- Expect a no-deliberate-touch actor policy; still set group expectations if anyone is contact-sensitive.
- Double-check ticket date/night before you go — wrong-night purchases show up in support complaints.
Scoreboard (sortable signals)
HH-derived aspect scores for compare & sort. Subjective bars are 1–5; family/return show yes-rate %. Higher wait score = shorter wait.
Tags
Ghost Tour
Notes
warnings: ghost_tour_operator
Related
Sources
- Serper Google Maps (serper:placeId:ChIJ52sc2_IV44kRFwMHsUkSyHw) · 2026-09-06
- Showcase dossier scrape (official + third-party pages when available)
- HH What-to-expect clusters + tips · 500 reviews analyzed · as of 2026-09-11 (synthesized; no platform review text republished)
- Directory last verified: 2026-09-06
Page built 2026-09-20 16:35 UTC. Homepage JPEG: ApiFlash capture when available. NAP from directory ingest. No verbatim Google review text. Last verified: 2026-09-06.