Nightmare on 13th Haunted House is a seasonal haunted attraction in Salt Lake City, UT. Directory listing: 4.5★ from 2,330 ratings. Phone: (801) 467-8100. Official website: nightmareon13th.com.
About
Tickets are on sale for our 36th season. Nightmare on 13th is bigger, better, and scarier than ever. Get tickets to Salt Lake City's #1 haunted house.— Official site, www.nightmareon13th.com
Tickets & hours
- Season: Sep-Nov), we offer discounted ticket pricing for groups of 20 people or more on sel
- Notes From Pages: [{'text': 'Tickets are available online and at the door, though many nights sell out in advance.', 'source': 'http://www.nightmareon13th.com/'}, {'text': 'during our standard operating season (Sep-Nov), we offer discounted ticket pricing for groups of 20 people or more on select weekdays (we do not offer group pricing on weekends or blackout dates).', 'source': 'https://www.nightmareon13th.com/group-tickets/'}, {'text': 'Group pricing is automatically available on our ticketing page – simply click on the day you are looking for group pricing to see if it’s there.', 'source': 'https://www.nightmareon13th.com/group-tickets/'}, {'text': 'if you do not see it on the date you select it means that group pricing is not available on that day.', 'source': 'https://www.nightmareon13th.com/group-tickets/'}, {'text': 'click below to purchase tickets for your group.', 'source': 'https://www.nightmareon13th.com/group-tickets/'}, {'text': 'if you need tax exempt group tickets please contact us at info@nightmareon13th.com*', 'source': 'https://www.nightmareon13th.com/group-tickets/'}]
- Source: http://www.nightmareon13th.com/
What to expect (from guest feedback)
Based on 500 reviews we analyzed (Google listing total 2,330); highlighting last-season themes (96 recent / 404 older). Source mix: google 500. Synthesized from reviews — not republished Google or other platform text.
Recent-season takeaway
From the last haunt season through now (96 of 500 analyzed reviews), last-season praise still clusters around return tradition / recommend and sets, props & effects. Recent friction themes lean toward price / value complaints and waits & lines. Counts are theme mentions we classified — not republished guest wording.
Overall pattern
Across the full sample, guests most often celebrate return tradition / recommend, sets, props & effects, worth the ticket. The most common complaint clusters are price / value complaints, waits & lines, not scary enough. Use the tips below for planning; scoreboard bars remain secondary sort signals.
People loved
Repeat visits and strong recommend language are common — many treat it as a yearly Atlanta-area ritual.
- Best-in-area reputation (81) — Best-haunt / favorite-haunt framing is common among high-rating guests.
- Yearly return habit (57) — Many locals describe an every-year return habit.
sources: google:115
Production detail — sets, props, and animatronics — comes up as a standout reason people return.
- Animatronics & mechanical gags (81) — Animatronics are called out often — praised for detail by fans, dismissed as filler by skeptics.
- Makeup, costumes & creature design (26) — Creature makeup and costumes are a frequent specific praise point.
sources: google:106
A solid share of reviewers say the night feels worth the ticket when both houses and midway are factored in.
- Speed / VIP pass upsell (47) — Speed or VIP-style passes are frequently mentioned as the way around long general lines — and as a costly add-on.
- Two walk-through houses (2) — Guests often frame the night around two separate walk-throughs plus midway time.
sources: google:83
Guests frequently praise energetic scare actors who stay in character and sell the scenes.
- Makeup, costumes & creature design (26) — Creature makeup and costumes are a frequent specific praise point.
- Named creature tropes (clowns, zombies, etc.) (11) — Classic creature tropes (clowns, zombies, and similar) get specific shout-outs inside the houses.
sources: google:48
Many guests describe the scares as intense and effective, not just mild decoration.
- Jump-scare style (57) — Jump-scare style is a specific craft debate — loved when timed well, criticized when overused.
- Named creature tropes (clowns, zombies, etc.) (11) — Classic creature tropes (clowns, zombies, and similar) get specific shout-outs inside the houses.
sources: google:48
Atmosphere and immersion are recurring praise points — guests feel dropped into a crafted world.
- Two walk-through houses (2) — Guests often frame the night around two separate walk-throughs plus midway time.
sources: google:16
When ops go well, guests call out free/nearby parking and organized staff.
- Off-site / lot parking logistics (17) — Parking across the street / nearby lots is a recurring logistics note — usually free but can confuse first-timers.
sources: google:7
Some families report an enjoyable night together, though intensity varies by age and house.
- Kids & age fit (43) — Age fit for kids is debated — some families enjoy it; others say leave younger kids home.
sources: google:7
Common complaints
Some guests feel ticket or add-on pricing outpaces what they got, especially after long waits.
- Speed / VIP pass upsell (47) — Speed or VIP-style passes are frequently mentioned as the way around long general lines — and as a costly add-on.
- Ticket night / timing mistakes (11) — Buying the wrong night or missing timing windows is a specific ops pain point.
sources: google:15
Long queues — especially peak weekend nights — are the most common friction theme.
- Speed / VIP pass upsell (47) — Speed or VIP-style passes are frequently mentioned as the way around long general lines — and as a costly add-on.
- Weekend vs weekday crowds (30) — Friday/Saturday crowds and waits are contrasted with quieter weeknights in planning advice.
- Timed / reserved entry (13) — Timed entry shows up as a planning tip; missing a slot or buying the wrong night creates support friction.
sources: google:15
A minority say the scare payoff felt mild or jump-scare heavy relative to hype and price.
- Animatronics & mechanical gags (81) — Animatronics are called out often — praised for detail by fans, dismissed as filler by skeptics.
- Jump-scare style (57) — Jump-scare style is a specific craft debate — loved when timed well, criticized when overused.
sources: google:10
Touch policy comes up both ways — venue markets no deliberate touch, but a few guests still report contact concerns.
- Touch / no-touch expectations (24) — Touch expectations matter to some guests; official posture is no deliberate actor touch.
sources: google:3
Parking logistics and occasional ops/customer-service snags show up in lower-rated nights.
- Off-site / lot parking logistics (17) — Parking across the street / nearby lots is a recurring logistics note — usually free but can confuse first-timers.
- Ticket support / wrong-night issues (3) — Wrong-date tickets and refund/support friction appear in a small set of complaints.
sources: google:2
Specific things guests keep mentioning
- Animatronics & mechanical gags (81 · often) — Animatronics are called out often — praised for detail by fans, dismissed as filler by skeptics.
- Best-in-area reputation (81 · often) — Best-haunt / favorite-haunt framing is common among high-rating guests.
- Yearly return habit (57 · often) — Many locals describe an every-year return habit.
- Jump-scare style (57 · often) — Jump-scare style is a specific craft debate — loved when timed well, criticized when overused.
- Speed / VIP pass upsell (47 · often) — Speed or VIP-style passes are frequently mentioned as the way around long general lines — and as a costly add-on.
- Photos / midway photo ops (46 · often) — Photo opportunities on the midway (not inside the haunts) come up as part of the night out.
- Kids & age fit (43 · often) — Age fit for kids is debated — some families enjoy it; others say leave younger kids home.
- Weekend vs weekday crowds (30 · sometimes) — Friday/Saturday crowds and waits are contrasted with quieter weeknights in planning advice.
Tips from guest patterns
Actionable planning notes supported by multiple mentions. Confidence is mention-volume only — not a guarantee.
- Budget for an optional speed/VIP pass if you hate lines — many say it changes the night; others resent the upsell.
- Save photos for the midway — inside-haunt photo bans are part of the guest ruleset people mention.
- Check the minimum age and your kids' scare tolerance — family fit feedback splits by age.
- Prefer weeknights over Friday/Saturday if you want shorter lines.
- Use timed entry and aim for earlier slots — peak waits are the top friction pattern.
- Expect a no-deliberate-touch actor policy; still set group expectations if anyone is contact-sensitive.
- Plan parking ahead — free lots across / nearby are commonly referenced; first-timers get turned around.
Scoreboard (sortable signals)
HH-derived aspect scores for compare & sort. Subjective bars are 1–5; family/return show yes-rate %. Higher wait score = shorter wait.
Tags
Haunted House
Related
Sources
- Serper Google Maps (serper:placeId:ChIJOahnKSb1UocR5OkGTtgQBAA) · 2026-09-06
- Showcase dossier scrape (official + third-party pages when available)
- HH What-to-expect clusters + tips · 500 reviews analyzed · as of 2026-09-11 (synthesized; no platform review text republished)
- Directory last verified: 2026-09-06
Page built 2026-09-20 16:35 UTC. Homepage JPEG: ApiFlash capture when available. NAP from directory ingest. No verbatim Google review text. Last verified: 2026-09-06.